Remote Support Engineer

FTI Services
Job Description


FTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things; no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you. This person will support customers  based out of our Ventura Office.


  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
  • Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.


  • 1 - 5 years' experience in IT, customer service, or other related fields
  • Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
  • Familiarity with the following hardware/software platforms:
  • Windows Server Platform
  • Microsoft Active Directory Platform
  • Microsoft Active Directory Platform
  • Microsoft SharePoint Server
  • VMware / Hyper-V Virtualization Platform
  • Microsoft Office Applications
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
FTI is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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